A few years ago, people discovered businesses through signboards, newspaper ads, or simple word-of-mouth conversations. Someone would ask a neighbor for a recommendation, or a friend would mention a trusted shop during a casual tea break. That process felt personal, slow, and deeply human. But in 2026, trust often begins with a screen. Before stepping into a store, before making a call, and even before asking someone for advice, people quietly open Google and search. It has b
