I remember walking into a small café in Coimbatore a few years ago, curious about why it always seemed busy, even on quiet weekday mornings. The owner explained that it wasn’t just the coffee or the decor — it was how people felt when they were there. They left feeling understood, seen, and somehow part of a little community. It made me realize something important: success isn’t always about the obvious numbers or flashy stats; it’s about connection and trust. That idea stuck
